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ILL Library Staff and Administrators should send any questions, concerns or feedback on Illume (formerly OutLook OnLine) to the Illume Administrative Support Centre at BC ELN for assistance.
If you are a Library User (patron) at a BC or Yukon Library using Illume, please contact your Public or Post-secondary home library directly for assistance.
- Email: firstname.lastname@example.org
- Telephone: 778.782.3036
In emergencies, such as the Illume system unavailable for 30 minutes or longer, please email email@example.com or call 778.782.3036 immediately if you receive an out-of-office message.