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News & Updates

Check here for our newsletters, recent FAQs, and latest news & updates including scheduled server upgrades and downtime.

January 20, 2021: Our software/server update on Tuesday January 19th between 10PM and midnight, to resolve a variety of issues and update features, has been successfully complete. Please check-out the V6 Migration Known Bugs or Issues page or contact us for further information on ongoing issues.

 Check-out our FAQ: How can I restore normal Request Manager workflow when we re-open after our COVID-19 temporary closure? for tips and guides on re-opening after COVID-19 closures.

Questions for the Illume Administrative Support Centre? Please contact us!

Latest News

New Software Features & Known Bugs submitted to Auto-Graphics

  • Feature: The new Borrowing Policy feature, added to Illume (SHAREit V6) in November 2019, allows libraries to hide the "Request this Item" button based on Material Format  (eg. DVDs). This allows libraries to block Patrons from requesting items not permitted by their interlibrary loan policy.
  • Bugs: For bugs or issues check our V6 Migration Known Bugs or Issues page.