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How can I get help with the Canada Post Shipping tool?

[Bug Issues] The Canada Post Shipping Tool or Library Materials Shipping Tool is administered by the Canadian Urban Libraries Council (CULC).

Unfortunately the Illume Admin Centre does not have access to or control over the shipping tool and you will need to contact CULC directly for assistance!

If CULC is not responsive, please feel free to contact Public Libraries Branch <> directly as they coordinate shipping tool issues with CULC.